Privacy Policy

Effective Date: May 22, 2025

Lavender Hill Dog Resort (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, Lavender Hill Dog Resort (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
Information that identifies you as an individual, such as your name, email address, phone number, and any other information you voluntarily submit through contact forms, registrations, or purchases.

b. Non-Personal Information:
Information that does not identify you personally, such as browser type, operating system, IP address, and browsing behavior collected through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Operate, maintain, and improve our website
• Respond to inquiries and provide customer support
• Send newsletters, updates, or promotional materials (with your consent)
• Monitor and analyze usage and trends
• Enforce our Terms of Service and prevent fraud or misuse

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with third parties under the following circumstances:

• With service providers who assist in operating our website and providing services
• As required by law or to respond to legal requests
• To protect our rights, privacy, safety, or property, or that of the public

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand user behavior and improve functionality. You can control cookie preferences through your browser settings.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Object to or restrict the processing of your data
• Withdraw consent where processing is based on consent
• File a complaint with a data protection authority

To exercise your rights, please contact us at jenn@lavenderhilldogresort.com

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can be completely secure.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our Site is not intended for minors under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at jenn@lavenderhilldogresort.com